24/7 proactive monitoring & support
We provide real-time system monitoring, rapid issue resolution, and expert technical assistance, ensuring that your digital platforms remain secure and fully operational at all times.
Managed Support
Support you can count on from a team you can lean on
Reliable, scalable and secure digital support
Your digital platforms should work 24/7 without interruptions. We make sure they do
Our managed support services ensure your website, applications, and digital tools remain both secure and optimised. From hosting and technical support to compliance and analytics, we take care of the details so you can focus on growth.
With proactive monitoring, expert support, and a commitment to continuous improvement, we keep your digital presence seamless and secure.
From hosting support and ongoing SLAs to web analytics and GDPR, we provide expert care to optimise performance, maintain compliance and drive results. So you can focus on what you do best.
Our managed support services
We provide hosting solutions with continuous server monitoring, proactive security updates and disaster recovery solutions to minimise risks and keep your digital platforms running smoothly at all times.
Our Service Level Agreements (SLAs) provide priority access to expert assistance, covering everything from bug fixes and software updates to security audits and penetration testing.
Our Search Engine Optimisation (SEO) and analytics services help you maintain search visibility, audience engagement and website performance whilst protecting your site from malicious SEO attacks, spam links, and algorithm penalties.
Navigate data protection regulations cookie policies, user consent management, encrypted data storage and automated compliance updates with our GDPR compliance services.
The benefits of managed support
Enhanced performance & stability
Our continuous optimisation efforts focus on speed improvements, infrastructure scalability and security reinforcements, creating a stable and seamless user experience.
Advanced security & compliance measures
We implement cutting-edge security solutions, routine vulnerability assessments and compliance-driven updates to protect your data, customers and brand reputation.
SEO & data insights for growth
By combining search optimisation, audience analytics and performance tracking, we provide the data-driven insights needed to refine strategies and maximise online impact.
Scalable support that grows with you
As your organisation expands, our support services scale with you, ensuring your digital infrastructure remains flexible, secure and future-proof.
Why choose JBi for managed support?
We go beyond traditional technical support, we act as proactive security partners, ensuring that your digital operations remain resilient, compliant and optimised for growth. Built on a foundation of reliability, responsiveness and security, we provide 24/7 monitoring, expert technical support and ongoing maintenance to give you ultimate peace of mind.
Client success stories
Discover examples of real-world success in minimising downtime, optimising infrastructure and securing data across diverse digital ecosystems.
Integrating Savanta and ComRes's websites to create a streamlined, high-end, interactive digital plaftorm that can scale as their services grow.
Built a completely new and independent multi-brand E-commerce website.
Created a large web portal to act as a centralised resource for the Gas Safety Trust to spread information about the effects of Carbon Monoxide.
Keep your digital presence optimised, secure and ready for growth.
Let’s talk about how we can support your digital success.